Frequently Asked Questions

Yes. We have free, general question access and paid premium access. Anyone can use our help desk or knowledge base but premium users are account holders and have specific needs.

Become a premium client by signing up for one of or monthly plans. View the plans by creating and account here.

The paid plans provide an expanded level of service to paying members or clients that are currently using one or more of our services. Although, anyone or organization can sign up.

What we cover:

  • Professional email support
  • Hosting support
  • Web development assistance
  • VPN client support
  • Hardware and software support
  • Network troubleshooting
  • Audio and video support and configuration